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| What is this charge on my Credit Card Statement? |
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| This charge indicates you (or an authorized user on your credit card account) recently purchased a subscription to a membership based website. If you need more information about this transaction (for instance the date and time it was made, IP address and/or email address of person who purchased) please email us. You may be asked to provide proof of identity. |
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| How do I cancel my Membership? |
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| You can cancel your membership yourself anytime at: this cancellation link or simply contact us anytime, we have support agents ready to respond 24 hours a day, 7 days a week. |
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| What if I didn’t authorize this charge? |
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| If you don't recall or recognize this purchase then please contact us by email or phone so that we can research and resolve this with you. |
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| Who do I contact for refund? |
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| If you are dissatisfied with your membership for any reason please let us know. We're a customer guaranteed merchant and your satisfaction is our priority |
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